Refund and Return Policy
Our 30 days return policy applies only for an unopened and unused product.
The buyer is responsible for the return shipping and handling.
We are a boutique storefront and take our business seriously. Those products have proven to support the anti aging skin and acne skin beautifully. Our customers are loving it and there is no returns. The exception is allergies or sensitivity to the product. To be eligible for a full refund we require two pictures, one of a full face and one of the area affected by the product. Please email it to firstname.lastname@example.org
Non refundable and non returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
If you are allergic to any of the products please discontinue the use and send an email to email@example.com describing your skin's condition after use of the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Speranzi 269 Bloomfield ave Verona NJ 07044
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Speranzi 269 Bloomfield Ave Verona NJ 07044
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.